Plumbing in Burbank, CA

Our old water heater was this giant rusty eyesore taking up too much space and it finally started leaking everywhere last Tuesday. I was totally over having to wait twenty minutes for a warm shower, so I asked about a tankless installation in Burbank to just get rid of the tank entirely. Kevin from Premier 1 was so awesome and showed me exactly how the new unit would mount on the wall to save a ton of space for our vacuum and luggage. He didn't even leave a single copper scrap on the floor and now the hot water literally never runs out no matter how many loads of laundry I do.

Premier 1 Plumbing has always taken great care of my apartment buildings across in Burbank and Glendale. They recently replaced a very old sewer pipe that had been causing issues for decades. The team handled everything from the excavation to installing the concrete patch afterward. The work was done professionally and efficiently. I highly recommend them and will definitely continue working with Premier 1 Plumbing.

This plumber truly is the best! I have had great experiences every time. They promptly respond with quotes and availability and are out here super fast even for "non urgent/emergency" issues. All the employees are very professional, the problems are always solved, and the pricing is transparent and fair. Most recently Victor responded to a sink issue I had and I was very satisfied with his great communication, professionalism, and explanation of the issue.

We had water backing up into the downstairs shower every time we ran the washing machine and it was honestly a total nightmare. Alexis in the office was great at coordinating a same day visit and she really lowered my stress level during that first phone call. Kevin and his team did great getting the sewer line cleared and even used a camera to show me that it was just a massive blockage of grease and scale. Knowing that the pipes are actually clear now is such a massive relief for my whole family.

The guest bathroom was a total mess after the toilet overflowed and I couldn't get the shutoff valve to budge. I was talking to Alexis in the office and within an hour Junior was at our door helping us with our clogged drains. He swapped out the old seized valve and cleared the obstruction in the main line in no time. It was a stressful morning but the quick response from the team made it manageable.